[Part 3] Updating the Files Cabinet

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7 comments

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    Ana Hameedi

    Hi, how do you stop automatic updates?

  • Avatar
    Awesome Table

    Hello Ana Hameedi,

    You just need to follow this article. The subject is different but it is the same way to remove a trigger. A trigger is what will trigger the automatic update of Files Cabinet.
    The only difference with the article is that you don't remove a dateChecker function like it's specified in the article but you have to remove the autoUpdater function (see the screenshot in my another comment). It's the function that manages the automatic update in Files Cabinet.

    However, you need to remove the autoUpdate triggers every time you manually start the update if you want to disable automatic update. It is not practical but it is for the moment the only temporary solution that we have.

    Of course, we will let you know when the problem will definitely be solved.

    We are truly sorry for this inconvenience.

    Kind regards,
    Thomas

  • Avatar
    Thomas Hartnett

    Hi

    Automatic update is not working for me and I cannot see the 'Auto-Update is activated' statement.

    Has this been disabled?

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    Jack Franz

    My auto update is also not working. Please advise. Thanks.

    Jack

  • Avatar
    Awesome Table

    Hello Jack,

     

    Could you please try to create a new Spreadsheet and see if you can reproduce this issue?

    Regards,

    Nicolas

  • Avatar
    DB K (Edited )


    Some of my data sources have disappeared after the auto-update. There were originally 3,000 rows, but now there are only 1,000 rows left. How can I solve this problem?

    +) I looked at the trigger execution log to find the cause of this problem. Script terminated because execution time exceeded 6 minutes. I think the data appears to have been deleted because the script was shut down before the update of all the data was completed.

  • Avatar
    Thomas Morin

    Hello DB K,

    It is a known issue with automatic update and the team is working on it. 

    I suggest follow this article. The subject is different but it is the same way to remove a trigger. A trigger is what will trigger the automatic update of Files Cabinet.
    The only difference with the article is that you don't remove a dateChecker function like it's specified in the article but you have to remove the autoUpdater function (see the screenshot in my another comment). It's the function that manages the automatic update in Files Cabinet.

    However, you need to remove the autoUpdate triggers every time you manually start the update if you want to disable automatic update. It is not practical but it is for the moment the only temporary solution that we have.

    Of course, we will let you know when the problem will definitely be solved.

    We are really sorry for this inconvenience.

    Kind regards.

    THomas

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